I should add - I really, really LOVE the interior of my Travel Lite (layout and finish work), and I even like how it looks on the outside.
But the flaws in the build process are atrocious. Just looks like a lack of knowledge from the factory floor... I just think the workers had zero training.
I researched this purchase carefully before I made it in 2013 and really thought I had chosen a decent, small family owned company. There were no bad reviews that I could find. Now you can find some doozies for the 2012-2013 years. And not limited to TC's, their travel trailers had issues as well. I hope they have improved so that people can enjoy buying from them again b/c I still like the damn thing despite all the problems. This is a TC that has the size, layout and weight that I would keep for years.
It's like living with a relative that is an alcoholic - I LOVE the camper and HATE the choices it makes! LOL
But I still fight to keep it alive and in the family.... not ready to give up on it yet.
I'm not sure I could ever recommend them to anyone else based on their Customer Service though. But if you have one that seems OK, you will probably be fine. Just enjoy using it. The ones that had issues had them from Day 1. There is another internet post about the cabover failing and falling onto the truck roof - and the camper was less than a year old.